Shield TPA Services LLC respects your privacy. This policy describes how we collect, use, and disclose personal information through shieldtpaservices.com. Effective date: October 30, 2026.
Information we collect
When you contact us, we collect the information you provide, which may include your name, company, state, number of employees, industry, email address, telephone number, and message. Our website and service providers may also collect technical information, such as your IP address, browser and device details, pages visited, and interactions with the website.
How we use information
We use this information to respond to inquiries, discuss requested services, operate and improve the website, understand website usage, prevent spam and misuse, maintain security, and comply with applicable legal obligations.
Cookies and analytics
We use Google Analytics to understand how visitors use our website. Analytics cookies, including cookies with names beginning with _ga, help measure visits and website activity. Our hosting, security, and website services may also use cookies or similar technologies to support site functionality and protect against misuse.
You can manage or delete cookies through your browser settings. Blocking cookies may affect some website features. You can also use the Google Analytics opt-out browser add-on. You can accept or reject optional analytics using the cookie banner and change your choice through Cookie preferences in the footer. We remember your choice for six months. Rejecting analytics prevents Google Analytics from loading. We also honor Global Privacy Control browser signals by disabling analytics. Traditional browser Do Not Track signals do not automatically change the website’s tracking behavior.
How we disclose information
Shield does not sell personal information. We may disclose information to service providers supporting website hosting, security, analytics, communications, and inquiry management. These services include Google Analytics, Cloudflare, and SparkPost. We may also disclose information when required by law or legal process, or as reasonably necessary to protect rights, safety, and security.
Retention and security
We retain personal information for as long as reasonably necessary for the purposes described in this policy, taking account of the nature of the inquiry, ongoing business needs, and applicable legal, regulatory, and recordkeeping obligations. We use reasonable safeguards to protect information, but no internet transmission or storage system can be guaranteed completely secure.
Your privacy choices and requests
You may contact us to ask about your personal information or request access, correction, or deletion. Depending on where you live and the laws that apply, you may have additional privacy rights. We will assess requests under applicable law and may need to verify your identity. Some information may need to be retained to meet legal obligations or other permitted purposes.
Claim information and children
This policy covers the public website. Information handled in connection with claims administration may be subject to separate privacy notices, contracts, and legal requirements. Please do not send Social Security numbers, medical records, or confidential claim details through the general contact form. This website is intended for business audiences and is not directed to children under 13.
Changes to this policy
We may update this policy as our practices or applicable requirements change. The effective date above identifies the latest revision.
Contact us
For privacy questions or requests, contact Shield TPA Services LLC using our contact page, call 623.777.3493, or write to 8444 N. 90th Street, Suite 120, Scottsdale, AZ 85258. Please identify your inquiry as a privacy request.
